Store Policies

Payment Methods Accepted

 

We accept a variety of  payment methods: all major credit cards through PayPal or Google Checkout; personal checks or U.S. money orders (send to Mount Hope Books, P.O. Box 644, Mansfield Center, CT 06250).  We realize that our customers may have varying levels of comfort with transactions via the internet or via e-mail. If you wish to pay by credit card and are not comfortable with PayPal or Google, please let us know and we can initiate an electronic invoice from our credit card processor to be sent to you, or we can gather your information over the phone and process the transaction manually.

Refunds

 

Books may be returned for a refund of the book price within 14 days of receipt, provided condition has not been altered. We request the courtesy of an e-mail giving notice that a return is on its way. Customers will assume responsibility for return postage unless the book is materially different than presented in the listing (ie. wrong book, inaccurate description).

Domestic Shipping (U.S.)

 

The U.S. Postal Service is our preferred carrier. United States domestic orders will ship via USPS Media Mail @ $3.50 (5-15 days) or Priority Mail (2-5 days) @ $8.50.

Shipping to Canada

 

Canadian orders will ship via First Class Mail International (air) @ $11.00 (6-14 days delivery).

International Shipping

 

All international orders will ship by air as USPS surface delivery is no longer available. The shipping charges quoted at check-out are based on the average weight of 2.2 pounds. Occasionally, we may contact customers to request additional shipping fees when ordering heavy and oversize books, or book sets.

 

International customers also have the option of contacting us by e-mail for a shipping quote based on the exact weight of the item rather than an average weight. In that case, customers would not order through the shopping cart. Mount Hope Books would initiate an e-invoice from our credit card processing company to the customer's e-mail address and the customer would follow the instructions for secure payment.

Book Images

 

All book images on our website are scans or photos of the actual book in our inventory, not stock photos.

Holds

 

We will gladly place a hold on a book for up to 10 days, pending payment.
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